Mail and Deliveries
Only Work Club and Work Suite Members may use the House address to receive mail and other small deliveries, which will be distributed to Members on a regular basis. Following any termination of your Membership, you are responsible for having your mail forwarded to your new address.
The House may extend a courtesy hold of your mail for a short time in its sole discretion but is not obligated and will not be liable for any failure to do so. Should your package be too large to deliver, we will notify you immediately. Packages will be held for a maximum of 5 days after which, packages will be returned to sender and/or disposed off. The House is not responsible for storing mail or packages.
Our community thrives on shared values of privacy and respect. While we encourage active participation in social media, please don’t photograph, tag or otherwise discuss others within the House without their permission.
Children in the House
Children are not allowed on the premises.
No pets are allowed on premises.
The House staff are here to take care of you while you are in the House. In the same way that respectful behavior is required amongst Members/Guests/Patrons, we require the same consideration for our staff; inappropriate conduct with any staff member within the House will lead to the immediate revocation of your membership.
Noise Level & Audio/Video Sound
Videos, calls, music and presentations cannot be played through laptop or mobile device speakers at any time except in booths or conference rooms with doors closed. Please use headphones.
Out of respect to your neighbors, please keep all conversations at an appropriate volume level.
For marketing purposes, the House reserves the right to photograph or video Members while in the House. Should there be a photo or video shoot in the common areas of the House, all Members reserve the right to decline being photographed or filmed.
Photography by Members and their guests at the premises must adhere to the privacy of others at the premises. Please refrain from using pictures of the House for your company website or otherwise without written approval from the House.
The placement of promotional materials is not permitted.
No smoking (including e-cigarettes and vapes) is allowed in any area of the House, including outdoor terraces and rooftops, except in designated areas.
All Members and their guests are obligated to abide by the House’s smoking policy then in effect and to all applicable no-smoking governmental laws, rules and regulations.
Aesthetic Maintenance: Gallery Floor + Communal Spaces
You agree not to bring additional furniture, appliances, furnishings or decorations into the House or install satellite or microwave antennas, dishes, cabling, technology or telecommunications lines in the House without the prior written consent of the House management. Such consent may be withheld at the House’s sole and absolute discretion.
You acknowledge that carts, dollies, and other freight items may not be used in the passenger elevator or stairwells except by appointment made with the General Manager of the House, at their discretion.
You agree not to store property or materials in common areas or hallways, other than the assigned or rented storage cabinets.
Food & Beverage
Outside food and beverage is not permitted in the the House. Food and beverages may only be consumed at the designated space(s).
Please utilize the cabinets storage provided for all paperwork, files, office supplies and other personal effects.
In an effort to preserve our aesthetic environment, we please ask that you keep your space neat and free of refuse. Please maintain the location of desks in their original layout.
To preserve the finished surfaces of the facilities, please maintain all artwork, posters, hanging papers and other decor only on the pin board panels provided, and please keep glass panels flanking either side of door clear of any writing, sticky notes, shelving, or other decoration. In addition, we ask that you not hang any items from the top horizontal support frame of office enclosures.
You will be provided with a task light for each desk by the House, and additional lights are available upon request. Please contact the General Manager of your House for more information.
Unless required for medical reasons (and approved by the House), chairs for your use will be provided by the House.
The name of your company will be identified by an adhesive sign provided and installed by the House, if permitted.
All other décor not listed above will require approval from the House. Please contact the General Manager for more information.
Interpretation of the Guidelines
In the event of any dispute arising as to the meaning or interpretation of these rules, the matter shall be referred to the House management, whose decision shall be final.
Violation of the Membership Agreement, House Rules, regulations, guidelines, directions and policies of the House may result in termination of membership, eviction from the premises and reporting such conduct to appropriate law-enforcement agencies (if deemed appropriate). You are responsible for the actions of all persons that you, your agents, assigns or invitees allow or invite to enter the House. You, your agents, assigns, and invitees acknowledge that at no time shall you or they allow a party unknown to them to enter the House and that such action may result in the termination of the Membership.